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BESTSELLER

Sales Operations Coordinator

Location: New York City, USA

Apply before:

Responsibility:

Manage brand inventory, current and future. Manage dropship/e-commerce customers (i.e. send samples, product attributes, transfer inventory to designated warehouse, confirm styles are live). Assist in digital and eCommerce strategy and development. Assist sales team in digital platform organization and facilitation.

Inventory

  • Work directly with Sales team to monitor inventory levels
  • Pull inventory report
  • Review inventory
  • Update system catalogues with what is available. Remove styles that are sold out
  • Update team with current numbers
  • Work with sales team to develop strategies to move in season and off-price inventory
  • Help to prevent duplicate and oversold situations
  • Work with management to develop a strategic approach for inventory maintenance

Dropship

  • Monitor and maintain inventory levels and transfers into virtual warehouse for Drop Ship replenishment
  • Transfer new styles or replenish selling styles
  • Update team with what is being transferred
  • Meet and update sales team weekly on Drop Ship performance; Advise on selling trends for all drop ship customers, best and worst sellers
  • Transfer out and clear broken and safety stock sizes
  • Develop strategies and new approaches to working with Drop Ship accounts
  •  Work with Sales teams to streamline drop ship processes and optimize selling

Samples

  • Send out outstanding or new photo samples to all customers
  • Complete product attributes
  • Maintain an organized sample closet
  • Liaise with sale team and web teams to provide timely samples for photoshoots and go-live dates

Additional

  • Maintain and update digital portal for VERO MODA page
  • Process orders as soon as received
  • Communicate with the customers
  •  Add and remove styles as needed
  • Communicate directly with Distribution Center on shipments and customer service
  • Support team with report pulling
  • Part of preparation of collection and collection open 8 times a year
  • Participate in post-collection close as dropship representative 8 times a year
  • Help with set up of any new online, drop ship, or marketplace additions
  • Keeping a finger on the pulse, watch any emerging online trends and bring proposals and new ideas to the team

Requirements:

  • Must be proficient in Excel (knowledge of pivot tables and v lookup)
  • Proficient at systems
  • Detail-oriented; organized
  • Helpful and positive disposition
  • Drop Ship and Inventory management experience are required for this position
  • Minimal travel required; this position is based in the NYC Spring Street office
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