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Our Five Focus Areas


One of our most important tasks is to promote good working conditions for the people involved in the manufacturing of our products. Our Code of Conduct outlines the ethics and practices that we want to promote throughout the supply chain. It is based on and follows the Universal Declaration of Human Rights, key UN conventions as well as International Labour Organization conventions and recommendations. Our compliance programme serves to identify and address labour rights and human rights issues at the factories, and we work with suppliers to make continuous improvements.


We have always believed in developing strong relationships with our suppliers as the common understanding and respect for one another makes it possible to develop our businesses in a sustainable way. Therefore, we favour suppliers who understand the value of and work towards making long-term sustainable improvements.

We train and support suppliers and their workers in various areas such as: 

  • Fire safety
  • Health and safety
  • Social dialogue in the workplace
  • Workers’ rights and responsibilities
  • Nutrition and hygiene

Some of the training is carried out by our own local sustainability teams, other training is done in collaboration with external collaboration partners specialised within the specific area.

Focus Area: Workers

Child Labour

In rare cases where child labour may be found, BESTSELLER has a clear policy on how to deal with these situations.

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Focus Area: Workers

Fire & Building Safety

In June 2013 we signed up to the International Accord on Fire and Building Safety, an agreement between the international unions IndustryALL and UNI Global Union and a large number of international clothing companies

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