Policies and Guidelines

BESTSELLER's Code of Conduct describes the ethics and behaviour we want to promote throughout our supply chain and must be signed by our suppliers and handed down in their supply chains.

Your worn out clothes have reuse and recycling value – don’t throw them away.

This guide provides you with usefull advice to help you care for and maintain a long-lasting wardrope while looking out for the environment.

No children below the age of 15 can work at our supplier factories. If the statutory minimum age in the country is higher, this is applicable. In case we find child labour we have a clear policy on how to deal with the situation.

In a few countries we allow suppliers to use workers sitting at their own homes to manufacture certain parts of the product. To ensure these workers’ rights we have made a Homeworking Policy which must be followed at all times.

BESTSELLER’s Restricted Substances List (RSL) describes the limitation and prohibition of substances in products manufactured for BESTSELLER.

The RSL has been developed based on the law, a concern for the health of our customers, the working conditions inside the factories producing our goods, and the preservation of the environment – both in production countries, and where our products are sold.

We do not accept illegal workers in our supply chain. However, we acknowledge that the present situation in Turkey is exceptional and that dismissing the refugee workers may lead to worse conditions. Therefore, we handle the situation case by case with the utmost attention to the personal situation of the workers.

BESTSELLER is committed to prevent modern slavery and human rights trafficking in our supply chain. We report on, among others, our human rights work in our annual sustainability report.

To meet the requirements of the UK Modern Slavery Act 2015, we produce a separate annual statement on modern slavery

As a business we need to make sure that we comply with laws and regulations and that we maintain the highest level of business ethics and personal integrity in everything we do.

Therefore, we have implemented BESTSELLER’s Code of Ethics.